FAQ
- What are your sizes?
Our styles are cut loosely, you can find the size chart here, in case you want to take a closer look.
- I'm short, will your pants still fit me?
We have a very light elastic in our long pants, it looks good and by the way it makes the hem not slip over the heel for shorter people.
- How does the return policy work?
As a company in the initial phase, we can not currently bear the cost of your return, so these are with you, you can return the goods within 14 days to us including the completed return form (you can also find as a tab in the footer).
Please frank the package accordingly and send it to our logistician in:
Alt FineCom Finishing - eCommerce-Logistics GmbH
co MYJAMA
Otto-Brindl-Strasse 1 94447 Plattling
If the goods are faulty, we will of course pay for the return shipping and refund the postage accordingly. Please pack the parts properly in case of a return and note that we can only fully refund flawless goods. Thank you for your understanding and we will do our best to process your return as soon as possible.
- I ordered the wrong size
If you would like it to be a little wider or tighter than the size you ordered, just send us a short mail to info@myjama.de and we will refund the DHL costs.
- Will there be a shipping confirmation as soon as the order is placed?
We will notify you by email with a tracking number approximately 2 days after your order is placed.
- How can I contact you?
You can contact us by email at info@myjama.de.
- Which payment methods can I use?
You can pay with credit card, Paypal or Klarna.
MAKING OF "FROM BED TO BEACH" (by Turtleproduction)